User Registration
Passcode Protected Content
Targeted, Segmented Push Notifications
Customise your Menu to link with any school or social media site
Multiple School Subscriptions
Custom webforms, polls and surveys
School calendar and event bookings module with payment and tickets
Upload and send Media files and Documents
School News Feed with event integration
Photo gallery and video Integration
Free for Schools and Parents
Free maintenance
Free support for schools and parents






User Registration
Passcode Protected Content
Targeted, Segmented Push Notifications
Customise your Menu to link with any school or social media site
Multiple School Subscriptions
Custom webforms, polls and surveys
School calendar and event bookings module with payment and tickets
Upload and send Media files and Documents
School News Feed with event integration
Photo gallery and video Integration
Free for Schools and Parents
Free maintenance
Free support for schools and parents


Support
Installing the SZapp
How do I install SZapp on my device?
Apple Devices


1. On your device, open the App Store.
2. Search the App Store for SZapp.
3. Download and install SZapp.
Android Devices


1. On your device, open the Play Store.
2. Search the App Store for SZapp.
3. Download and install SZapp.

View our handy installation guide for more information.
Are there any costs for downloading SZapp?
No, SZapp is completely free to download and use!
Managing Schools & General Information
How do I add a school?
1. Select your school's region.
2. Search for and select your school.
3. Choose which group/s you would like to receive notifications from.

Note: Schools and Groups with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.

View our handy installation guide for more information.
How do I add multiple schools?
1. Tap the menu button in the top left corner
2. Tap Add Subscription.
3. Select your school's region.
4. Search for and select your school.
5. Choose which group/s you would like to receive notifications from.

Note: Schools and Groups with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.

View our handy installation guide for more information.
How do I register?
1. Tap the menu button in the top left corner
2. Tap Login or Register.

You can register using the following methods:

Email:
1. To register with email, tap Create account.
2. Fill out the Email, Passcode, First Name and Last Name fields and tap Signup.
Once you have registered, you can login with your email and passcode.
Facebook:
To register with Facebook, tap Sign in with Facebook and follow the prompts to login and authorize your account.
Google:
To register with Google, tap Sign in with Google and follow the prompts to login and authorize your account.

How do I switch between schools?
1. Tap the menu button in the top left corner
2. Select which school you would like to view.

Note: You are also able to view all news items from all schools by clicking on the My Feed icon in the top right corner.
How do I pick which school displays by default?
If you have subscribed to more than one school you can pick which school you set as your default. Each time you open up SZapp, this will be the school that displays.

1. Tap on the Manage tab.
2. Select the Default Subscription switch.
How do I change which groups I am subscribed to?
You are able to add or remove which groups you receive notifications from at any time.

1. Tap the Manage tab.
2. Select the group/s you want to add/remove.

Note: Groups with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.
How do I disable notifications for a school?
1. Tap the Manage tab.
2. Unselect Push Notifications.
How do I remove a school?
1. Tap the Manage tab.
2. Select Remove Subscription.
What is My Feed?
My Feed is a combined summary view of all news items from the schools you have subscribed to, as well as any system notifications from Schoolzine. This can be accessed via the My Feed icon in the top right corner of SZapp.
Troubleshooting
Why can't I find SZapp in the App Store/Play Store?
If you are having trouble finding SZapp on the App Store/Play Store follow these steps:
1. Double check your spelling, type SZapp into the search field.
2. Check that your device is connected to the internet.
3. Check that your device is supported by SZapp. See Supported devices below.
4. Restart your device and try again.
Why can't I find my school?
If you cannot find your school, confirm that your school has been setup in SZapp and that you are searching in the correct region. If the problem persists please contact your school.
Why can't I add my school?
User Registration
Your school may have opted to restrict access to SZapp to only registered users. This allows schools to send targeted communications to parents. Before you are able to add your school, make sure you have registered via email, Facebook or Google.

Restricted Access
Your school may have opted to restrict access to SZapp. Schools with a padlock symbol next to them require a 4 digit passcode. See your school for this passcode.
Why am I not receiving any notifications?
If your device is not receiving notifications follow these steps:
1. Make sure you are connected to the internet.
2. Check that you are subscribed to the correct groups.
3. Check your device settings to make sure notifications are switched on for SZapp.
What mobile devices are supported?
Apple


Devices on iOS 8.2+
Android


Devices on Android 4.0+