Schoolzine Knowledge Base
The Control Centre offers a wide array of Communication Channels to quickly and efficiently broadcast messages, as well as provide critical updates to your community
If you require any URGENT assistance sending emergency communication, please contact the Support Team
Click here for information about contacting the Support team
This Quick Send feature allows you to quickly send a message to your parents, and is perfect for Emergency Communication. As this option is for quick communications only, you cannot format your message or include images or documents, and the message cannot exceed 140 characters.
Messages are an essential part of communication between schools and parents and are a quick and easy way to send out important information between newsletters. Using the Schoolzine platform, you are able to send out unlimited emails to parents. You are also able to send out messages to other channels, such as the App and SMS, at the same time.
Caution: Excluded contacts will always take priority over included contacts (e.g. a contact that is a part of both included and excluded groups will be excluded), this is to ensure the security of your information.
PLEASE NOTE: It is not possible to edit an email once it has been sent.
Please always check your message content, links and images before sending.
Keeping your community informed is easier than ever with the ‘Send Notification’ functionality available within SZapp. If you are a System user with the required permissions, this item will be under the ‘Manage’ tab allowing you to send communications remotely, whilst on the go.
Note: You must be logged into SZapp with the same details you use for your Control Centre.
Still have questions? - See the full SZapp Knowledge Base here.
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It is important to note that sending an SMS out via the Control Centre as well as the initial setup for the SMS feature, will incur an additional cost to your current subscriptions in the Schoolzine System.
If you have not had SMS setup for your school, or would like more information on the costs and capabilities of SMS, please contact Schoolzine.
There is a 160 character limit for SMS's, if a message with more than 160 characters is sent via SMS, the system will send the message in blocks of 160 characters and you will be charged for each block.
PLEASE NOTE: It is not possible to edit an SMS once it has been sent.
Please always check your SMS content before sending.
The virtual number allows contacts to reply to your SMS messages and opt out of the SMS feature if they no longer wish to receive messages from you. Any replies are forwarded onto a nominated email address.
If you are using a Virtual Number, you can go in and view any replies you have been sent.
Date: The Date and Time that you received the message reply.
From Number: The mobile number the reply was received from. If there is a name linked to the mobile number, the name will also appear and you will be able to access the user’s contact details.
To Number: The mobile number the reply was sent to. This is your assigned virtual number.
Message: The reply message. If the reply message is longer than 160 characters it will be split over two (or more) records.
Actions: Allows you to either view the reply record or delete the reply record.
This guide will take you through the basics of how to create a Remote Learning Resource Web Page to contain information and uploaded documents from your Schoolzine Control Centre.
For more information on this process, please read the following article.
A Remote Learning Web Page can be created to contain inforation and uploaded files from your Schoolzine Control Centre. Uses for this page are, but not limited to:
To create your Remote Learning Resource Web Page you will need to do the follow steps:
You are able to create your own custom tags to link files to your Remote Learning Resources Page. The Tag will be used to make your Media Files display on the page you have added it to.
Examples of different types of tags could be any of following:
To create your Media Files Tag, follow the below instructions:
For more information on Managing Tags, please refer to our Knowledge Base article linked here.
A Web Page will be required for your files to accessible by your readers. Web Pages can then be linked to your Website, SZapp, or simply sent to your readers as a link they can bookmark on their computer.
The below process will assist you in setting up the Remote Learning Web Page.
The Tag field is used to control where the Web Page is going to display. You can apply any off the tags below if you wish.
You will then need to create a new Content Holder to setup the content of your page.
This is where you can add your Media Files Tags.
To add in your Media Files Tags and setup your page content, follow the below instructions:
1. Scroll to the Page Content section
2. Select the New Content Holder button
Please note: You can link a previously created Content Holder by using the drop-down box on the left
3. Input your Content Holder Title
4. Add in any headings and content you wish to display on the page.
You can find the guide on Navigating the Toolbar here.
5. Add the Tag Code: { !media_by_tag:XXXXX! }
Please Note: You will need to replace the XXXXXX with the Tag Value of your Media Files Tag which can be found when you go to the Tag in your account. See the below example screenshot for further information
For further information on Creating a New Web Page, please refer to our Knowledge Base article linked here.
For more information on the Media Library, please refer to our Knowledge Base article linked here.
With SZapp, sending communications to your community is simple and quick. Functionality is available to send communications from your Control Centre or from your mobile device. If you do not have SZapp setup and would like more information about this, please contact Schoolzine.
Adding a File
Adding a URL (web address)
Adding an Image
Still have questions? - See the full SZapp Knowledge Base here.
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