With any of our Schoolzine Packages, you gain access to our Unlimited Support Services. The Support Team are equipped to handle any requests you might have regarding your Schoolzine Control Centre and its Features.
Some examples of items our Support Team can assist you with include, but are not limited to:
General questions regarding how to use or get the most out of your Schoolzine Feature
Wanting to organise a training session for you or a colleague
Questions around how to best format your Online Newsletter
Provide assistance around how to get the most out of your DIY Newsletter
Troubleshooting items for the Schoolzine Website
Information on Schoolzine Website Updates or Assistance
Updates to your Newsletter Header Design
CSS changes to your account such as colours to headings, navigation buttons, etc
Assistance with the Initial Design Setup Process such as photos, logos, etc
And much, much more
If you would prefer to email us, you can send a message to firstname.lastname@example.org. This goes to the entire Support Team, who will respond to your request as soon as possible.
Please be sure to include any screenshots or URL links that may be of benefit to our team.
If you do not have access to your email's or would prefer to contact our team via phone, you can contact our friendly Support Team on 07 5414 2372.
Our Team Members are always happy to assist in any way they can.
Start a Live Chat by going to the Support Icon in your Control Centre and clicking on Contact Support located at the bottom of the screen. Provide Schoolzine with the following details:
The School/Account you Represent
Which Department you will require assistance from
And press the Start Chat Button
You will then be connected to one of our Team Members who will assist you with your inquiry.
We offer unlimited support to our clients because we know how important it is to provide quick, effective and accessible support options, so if you ever have a question please contact us and we will be more than happy to give you a hand.
Contact Us Form
If you have a question regarding Schoolzine or any of its features, please feel free to submit it to us using the form below. One of our friendly staff will be in communication to discuss further:
Schoolzine has two types of Newsletter Advertising Subscriptions you can choose from. Sponsored being Schoolzine sourced advertising and Platinum being school sourced advertising or you can have no advertising at all.
Please note not all regions are eligible for the Sponsored Newsletter Subscription.
For further information on both subscriptions, please see below.
The Sponsored Newsletter Subscription will have advertising that is sourced by our team but has a reduced subscription cost compared to the Platinum Newsletter Subscription.
There are specific zones setup on your newsletter where the advertising will appear.
Up to 7 zones in the left-hand newsletter side panel
1 Banner within the first 3 articles of your newsletter
Filler ads will be added to the respective zones in your newsletter till the zone has been sold.
For more information on the Schoolzine Advertising Zones, please see the page below.
The Platinum Newsletter Subscription costs slightly more but will give you full control to source and add your own advertising to your Schoolzine Newsletter. This subscription will also allow you to remove advertising entirely from your newsletter.
You can add the advertising to your newsletter however you wish. Some suggestions are below for your reference:
Collective page of sponsor logos
A full article created for individual advertisers
Adding logos to your newsletter side panel
Schoolzine Advertising Contact Details
If you receive any advertising inquires or have any questions about your advertising subscription, please see the contact details below to contact us.